briDJe User Manual
Contacting Support
Last updated
Email support
Email support@bridje.io for any issue not covered in the docs.
What to include
- Your briDJe version (found in briDJe → About)
- Your OS and version (macOS 14.4, Windows 11, etc.)
- Source and target platforms (e.g. Rekordbox to Serato)
- A description of the issue — what you expected vs what happened
- Any error messages shown in the app (screenshot is fine)
Response time
We aim to respond within 1 business day. Support is available Monday–Friday.